Terms of Service

Please read these terms carefully before using TravelViz

Last updated: December 2024

1. Acceptance of Terms

By accessing and using TravelViz ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at travelviz.com (the "Service") operated by TravelViz ("us", "we", or "our").

2. Description of Service

TravelViz is a web-based travel planning platform that allows users to:

  • Create and organize travel itineraries
  • Import travel plans from AI chatbots and documents
  • Visualize trips on interactive maps
  • Share travel plans with others
  • Export itineraries in various formats

We reserve the right to modify, suspend, or discontinue the Service at any time without notice.

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these terms.

4. Subscription Plans and Billing

TravelViz offers both free and paid subscription plans:

Free Plan

  • 3 trips per month
  • 10 AI generations per month
  • Watermarked PDF exports
  • Basic support

Premium Plan ($6.99/month)

  • Unlimited trips and AI generations
  • Clean PDF exports
  • Priority support
  • Advanced features

Subscriptions automatically renew unless cancelled. You may cancel at any time through your account settings.

5. User Content and Data

You retain ownership of all content you create or upload to TravelViz. By using our Service, you grant us a limited license to:

  • Store and process your travel plans and data
  • Display your public itineraries to other users
  • Use aggregated, anonymized data for service improvement

You are responsible for ensuring you have the right to share any content you upload.

6. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using TravelViz, you agree to our data practices as described in our Privacy Policy.

Data Security

We use industry-standard security measures to protect your data, but no system is 100% secure.

7. Prohibited Uses

You may not use TravelViz for any unlawful purpose or to solicit others to perform unlawful acts. Prohibited activities include:

  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Transmitting malicious code or viruses
  • Attempting to gain unauthorized access to our systems
  • Using the service to spam or harass other users
  • Creating fake accounts or impersonating others

8. Intellectual Property

The TravelViz service and its original content, features, and functionality are owned by TravelViz and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our service without our prior written consent.

9. Limitation of Liability

TravelViz is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted, secure, or error-free.

In no event shall TravelViz be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Travel Disclaimer

TravelViz is a planning tool only. We are not responsible for travel arrangements, bookings, or any issues that may arise during your travels.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@travelviz.com

Address: TravelViz Legal Department

Response Time: We aim to respond within 48 hours